Affiliate support is available by email at [email protected]. Our partnerships team is happy to help with anything related to your affiliate account. 📩
What we can help with
Tracking issues — questions about your referral link, attribution, or a referral that didn't register
Payout questions — the $200 minimum, the weekly Riseworks cycle, or a withdrawal that hasn't arrived
Commissions — how tiers and rates work, or a commission that looks incorrect (including voided or refunded referrals)
Marketing resources — banners, landing pages, and custom discount codes for your audience
Getting started — setting up your account or finding your referral link
Help us help you faster
When you email, include as much detail as you can so we can resolve things in one go:
The email address linked to your affiliate account
Your referral link or affiliate ID
Any relevant order numbers, dates, or amounts
Screenshots of the issue, if you have them
Our support team is here for you. You can reach us through:
Live chat — available directly on our website and dashboard
Email — [email protected]